Quote June 23, 2011Posted by reto wettach in jobs, new technologies, service design.
An old (2003) quote from the ubiquitous hero Steve Jobs – just for the sake of completeness:
”Most people make the mistake of thinking design is what it looks like,” says Steve Jobs, Apple’s C.E.O. ”People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.”